TicketMaster: Personal and Payment data breach, blaming Inbenta
Global entertainment ticketing service Ticketmaster has admitted that the company has suffered a security breach, warning customers that their personal and payment information may have been accessed by an unknown third-party.
A support chat tool, used to help dozens of major websites interact with customers, has been blamed for a security breach at Ticketmaster. One of the code libraries built by Silicon Valley-based tech firm Inbenta, which powers Ticketmaster's customer support agent, was sending payment data to an unknown third-party on customers who were buying tickets.
The ticket-selling giant said Wednesday that international customers who bought tickets between September 2017 and June 23, 2018 -- when the malicious code was found -- may be affected. It's reported that as many as 40,000 UK-based customers who bought tickets between February 2018 and June 23, 2018 may also have been affected.